WordPress services & support
WordPress support services for business websites.
Get the right WordPress help for your website — from one-time fixes and malware removal to ongoing maintenance, WooCommerce support, and custom development.
- One-time WordPress fixes
- Ongoing website care
- WooCommerce support
- Development and security
Why Kiwistic
Why businesses choose Kiwistic for WordPress support.
Business websites need more than occasional plugin updates. They need someone who can identify the problem, explain the available options, and recommend the right level of support.
Kiwistic provides one-time fixes, ongoing website care, WooCommerce support, malware recovery, and custom WordPress development — without pushing every website into the same service or plan.
Start with the actual issue
Tell us what is happening and we’ll help determine which WordPress service fits the problem.
Clear scope before changes
You’ll understand the recommended work, expected next step, and applicable price before changes begin.
One-time or ongoing help
Choose a focused one-time service or ongoing website care based on what your business actually needs.
Support across WordPress
Get help with maintenance, WooCommerce, malware, performance, troubleshooting, and custom development.
WordPress services
What our WordPress support services include.
Choose focused help for a specific issue or ongoing support that keeps your WordPress website secure, updated, fast, and working properly.
One-time WordPress fix
Resolve errors, plugin conflicts, broken layouts, login problems, and other clearly defined WordPress issues without an ongoing subscription.
View one-time fixWordPress care plans
Keep your website updated, backed up, monitored, secure, and supported through an ongoing WordPress maintenance plan.
View care plansWooCommerce support
Get help with checkout errors, product pages, payment integrations, plugin conflicts, and store performance problems.
View WooCommerce supportWordPress malware removal
Identify and remove malicious files, clean the infection, address security vulnerabilities, and help protect the website from another attack.
View malware removalWordPress development
Build new WordPress websites, redesign existing sites, and add custom functionality, integrations, and business features.
View development servicesNot sure which service fits?
Send us your website URL and a short description of what you need. We’ll review the request and recommend the clearest next step.
Tell us what you needHow it works
How our WordPress support process works.
You do not need to know which service to choose before contacting us. Start by explaining what is happening, and we’ll help identify the most appropriate next step.
We confirm the recommended service, scope, price, and required access before making changes to your website.
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Your request
Send your website details
Share your website URL and briefly explain the problem, support request, or improvement you need.
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Initial review
We review the details
We assess the request and determine whether it fits a one-time fix, maintenance plan, WooCommerce support, malware removal, or development service.
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Your approval
Before work begins
We confirm the scope
We explain the recommended work, applicable price, expected timing, and any website access that may be required.
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Agreed service
We begin the approved work
We complete the agreed one-time work or begin onboarding your website into the selected ongoing support service.
WordPress expertise
Support for the WordPress tools your website already uses.
We work with established WordPress builders, plugins, forms, and ecommerce tools—without forcing you into a completely new setup.
Your current setup is reviewed before we recommend replacing, removing, or adding any WordPress tool.
Need help choosing?
Not sure which WordPress service fits your website?
Tell us what is happening with your website. We’ll review the details, recommend the appropriate service, and explain the next step before any work begins.
Tell us what you needFAQ
Questions about WordPress support before you get started.
Clear answers about one-time fixes, maintenance, WooCommerce, response times, website access, and choosing the right service.
What is the difference between one-time support and
monthly maintenance?
One-time WordPress support is intended for a specific, clearly defined issue that needs investigation and repair. Monthly maintenance provides ongoing updates, backups, monitoring, security checks, and support based on the selected plan. If you are unsure which option fits your website, send us the details and we’ll recommend the appropriate next step.
What kind of WordPress issues can you help with?
We help with plugin and theme conflicts, broken layouts, failed updates, login and admin problems, forms, performance issues, malware infections, WooCommerce errors, and custom WordPress development. We review the request before work begins to confirm whether it fits an existing service or requires a separate scope.
Do you work with business owners and design agencies?
Yes. We work directly with business owners who need reliable WordPress help and with agencies that need technical support for client websites. The scope, communication process, and access requirements are confirmed before work begins.
How quickly can you respond to an urgent website issue?
Response time depends on the issue, current workload, and the service or maintenance plan involved. Urgent problems such as downtime, checkout failures, or suspected security incidents are prioritised. After reviewing the initial details, we confirm the expected response and next step. Automated monitoring may run continuously, while human response availability depends on the selected plan.
Do you support WooCommerce websites?
Yes. We troubleshoot WooCommerce checkout errors, payment and shipping issues, product page problems, plugin conflicts, and store performance. Ongoing WooCommerce support is also available for stores that need regular monitoring and technical assistance.
Do I need to send my WordPress or hosting password?
No. Do not include passwords in your initial message. We first review the information you provide. If website access is required, we explain what level of access is needed and how to provide it securely. When possible, we recommend a temporary account that can be removed after the work is completed.
How do I know which WordPress service I need?
If one specific feature or page is broken, start with the One-Time WordPress Fix service. For regular updates, backups, monitoring, and ongoing support, review the maintenance plans. Malware infections, WooCommerce problems, and custom development have dedicated services. If the correct option is not clear, contact us and we’ll help you choose.